We pride ourselves in providing a secure, safe, clean environment for our guests. In reviews we generally receive high scores for Good Housekeeping and Cleanliness

We are very conscious of guest expectations for higher standards, so here's a little guidance for ourselves and our guests to follow:

• GENERAL If you feel ill or have serious health issues please do not travel
  
• Please be respectful of others' personal space during your stay
  
• VIRTUAL RECEPTION may operate from time to time - full details on hostel access, door codes will be communicated before stay, and staff will still be available if required
  
• BEDROOMS shall be private to your own family or guests. Each booking shall be assigned a private room
  
• Guests are requested to make up their own beds on arrival, using the freshly-laundered sheet, duvet cover and pillow case provided. SLEEPING BAGS must not be used
  
• To facilitate our rigorous daily cleaning routine, and to allow staff time out, the hostel will close between 10:00 am and 5:00 pm
  
• Health & Safety and Environmental Health guidance and regulations are followed in the preparation and presentation of the accommodation
  
• Staff will air rooms daily. Guests are encouraged to open windows for fresh air
  
• BATHROOMS, although shared by guests from one or two other rooms, shall be privately yours when in use. We ask guests to keep these areas tidy and clean. Staff regularly clean with appropriate cleaning and disinfection products
  
• Hand soap is provided in bathrooms but please bring your own shower gel/soap and shampoo
  
• Paper towels are provided in bathrooms. Please bring your own towel or hire one at Reception
  
• COMMON AREAS ACCESS to the dining and lounge areas may be restricted, for health and safety reasons
  
• For the time being there will be no access to self-catering kitchen facilities, again for health and safety reasons. Groups requiring self-catering facilities should request Hostel Hire
  
• REFRESHMENT STATION with hot water, tea and coffee facilities will be available, and snack food may be purchased
  
• We have plenty of great recommendations for eating out for dinner and breakfast during your stay, including places you can explore
  
• BREAKFAST-TO-GO can be pre-arranged by guests